The Client
Global Life and Health
Reinsurance Company
2,500 Employees
Operations in 27 Countries
$12.5 Billion in Revenue
$60.5 Billion in Assets
The Challenge
A finance organization needed an automated way to allocate and invoice shared services costs across 20+ globally dispersed business units. The current process required subject matter experts to spend a wealth of time maintaining, editing, and generating shared cost allocations. The complicated Excel worksheet used to facilitate the process lost its usefulness and became so complex that only a few resources had complete command of its pivot tables, macros, and formulas. Additionally, the client was challenged to send and receive service invoices and business unit expenses in 20 different currencies. Each business unit wanted a more detailed view of their costs, but there was no way to efficiently accommodate their needs.
The Response
The Process
Plan Allocations
Created an automated allocation model to distribute budgetary amounts across the fiscal year to allow year-over-year variance analysis
Actuals Allocations
Enhanced the budget allocation with the build of the actuals model, allowing for actuals vs. plan variance analysis on a month-to-month basis
Automated Chargeback
Leveraged the output from the actuals model to create 100+ automated invoices on a month-to-month basis
Forecasting Allocations
Building off of the budget and actuals models, the forecast model was created to allow for full variance across the three models
The Value
- Automated the process to allocate and invoice shared services costs
- Reduced labor required to plan, prepare, and generate shared service invoices to global consumers
- Streamlined budgeting process with easily comparable budgeting strategies
- Reconciled actual costs against planned costs
- Increased transparency into cost allocation calculation
- Improved efficiency, lowered labor costs while increasing accuracy and transparency