Improving Financial Transparency through Automated Data Analysis

Improving Financial Transparency through Automated Data Analysis

The Client

Health System

Leading Health System

Employees

165,000 Employees

Sites of Care

2,600 Sites of Care

Revenue

$22.6 Billion in Revenue

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$1.8 Billion in Charity Care

The Challenge

The country’s largest nonprofit health system sought an initiative to increase cost transparency across their application and services portfolio. This interest resulted in establishing a Technology Business Management (TBM) practice within their information services organization. The TBM function is to provide transparency and analysis of costs to improve the efficiency of consumption and levers for the end users to decrease demand on IT related services. The health system was also interested in streamlining and reducing the effort required for monthly financial analysis and reporting, enabling the team members to focus their efforts on adding business value.

The Response

Maryville Consulting Group provided guidance and expertise to create a TBM practice led by the organization’s Information Technology Finance Team. The practice was created to structure and execute a program to deliver TBM capabilities to the health ministry and shared services organizations. We jointly established functional and technical designs for the phased deployment of the TBM platform as well as a business offering catalog with implemented detailed reporting for IT showback via cost transparency – allowing business units to alter their demand and reduce costs.

The Process

Cost Transparency Foundation

Research and identified target markets

Business Services Catalog

Research and identified target markets

Business Insights

Research and identified target markets

Data Automation

Research and identified target markets

Benchmarking

Research and identified target markets

The Value

  • Improved financial transparency via automated data analysis and reporting across Information Services with insights at the ministry level
  • Automated the process of translating raw data from existing corporate and client systems into key IT business metrics
  • Provided a repeatable process for monthly updates, which reduced and streamlined the effort required for monthly financial analysis
  • Delivered insights into inefficiencies and opportunities to rationalize costs for non-core business applications and services

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